Privacy Policy
Effective date: March 7, 2026
1. Who We Are
EvelraOS is operated by Evelra LLC ("Evelra," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our marketing site at evelra.com and use our application at portal.evelra.com (collectively, the "Service").
2. Information We Collect
Account Information
When you create an account we collect:
- Name
- Email address
- Password (stored in hashed form)
Property & Financial Data
When you use the Service you may provide property details, purchase prices, rental income, lease terms, financing structures, and other financial information. This data is stored to power your portfolio dashboard, scorecard, projections, and reports.
Automatically Collected Information
When you access the Service we may automatically collect:
- IP address and approximate geolocation
- Browser type, operating system, and device information
- Pages visited, features used, and session duration
- Referring URL
Cookies
We use cookies and similar technologies for:
- Essential cookies — authentication, session management, and security
- Analytics cookies — understanding how the Service is used so we can improve it
We do not use third-party advertising or tracking cookies. You can disable non-essential cookies in your browser settings, though some features may not function properly.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process property data through AI-powered features (e.g., prospect ingestion, scorecard grading)
- Generate portfolio reports and projections
- Send transactional emails (account verification, password resets, important service updates)
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address technical issues or security threats
- Comply with legal obligations
4. Third-Party Services
We share information with the following categories of third-party service providers, solely to operate and improve the Service:
AI / LLM Providers
We use third-party AI services to power features like prospect ingestion and data extraction. Property listing data you submit (e.g., URLs, PDFs) may be sent to these providers for processing. We do not send your personal account information to AI providers.
Email Service Providers
We use a third-party email service to deliver transactional emails. Your name and email address are shared with this provider for delivery purposes only.
Cloud Infrastructure
The Service is hosted on cloud infrastructure providers. All data stored on our servers is subject to those providers' security and compliance certifications.
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
5. Data Retention
We retain your account and property data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it by law.
6. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS), hashed passwords, and access controls. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Export your data in a portable format
- Withdraw consent for non-essential data processing
To exercise any of these rights, contact us at privacy@evelra.com.
8. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at: