Terms of Service
Effective date: March 7, 2026
1. Acceptance of Terms
By accessing or using EvelraOS (the "Service"), operated by Evelra LLC ("Evelra," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. We may update these Terms from time to time. Continued use after changes are posted constitutes acceptance.
2. Description of Service
EvelraOS is a web-based portfolio intelligence platform for real estate investors. The Service allows you to track property performance, analyze prospects, generate reports, and access market data. The Service is available at portal.evelra.com and related domains.
3. Eligibility
You must be at least 18 years of age to use the Service. By creating an account, you represent that you meet this requirement and that all information you provide is accurate and complete.
4. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts that violate these Terms.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law
- Reverse engineer, decompile, or disassemble any part of the Service
- Interfere with or disrupt the Service or its infrastructure
- Attempt to gain unauthorized access to any part of the Service
- Use the Service to transmit malware, spam, or other harmful content
- Resell, sublicense, or redistribute the Service without our written consent
- Misrepresent your identity or affiliation
6. AI Features & Automated Use
The Service includes AI-powered features such as prospect ingestion, data extraction, and investment scoring. You agree not to:
- Use automated scripts, bots, or scrapers to interact with AI features at scale
- Submit data designed to manipulate, probe, or extract the underlying AI models
- Use AI features to process data you do not have the right to use
- Circumvent any rate limits or usage restrictions on AI features
We reserve the right to suspend or terminate accounts that abuse AI features, with or without notice. Abuse includes excessive automated requests, attempts to extract model behavior, or any use that degrades the Service for other users.
7. Your Data
You retain ownership of all data you submit to the Service, including property details, financial information, and uploaded documents. By using the Service, you grant us a limited license to process, store, and display your data solely to provide and improve the Service.
You are solely responsible for the accuracy of the data you enter. The Service is a tool for analysis and does not constitute financial, legal, or investment advice.
8. Intellectual Property
The Service, including its design, code, features, and branding, is owned by Evelra LLC and protected by applicable intellectual property laws. These Terms do not grant you any right to use our trademarks, logos, or brand elements without prior written consent.
9. Pricing & Payment
The Service is currently offered free of charge. We may introduce paid plans or features in the future. If we do, we will notify you in advance and provide clear pricing before any charges apply. Free-tier access may be modified or limited at our discretion.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, or secure. Market data, projections, scorecards, and other outputs are for informational purposes only and should not be relied upon as the sole basis for investment decisions.
11. Limitation of Liability
To the maximum extent permitted by law, Evelra LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or investment returns, arising out of or related to your use of the Service.
Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.
12. Indemnification
You agree to indemnify and hold harmless Evelra LLC, its officers, directors, and employees from any claims, damages, or expenses (including reasonable attorney's fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
13. Termination
You may delete your account at any time. We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including liability, indemnification, and dispute resolution) will remain in effect.
14. Dispute Resolution
Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association (AAA). Arbitration shall be conducted on an individual basis — class actions and class arbitrations are not permitted.
You agree to waive any right to a jury trial or to participate in a class action. The arbitrator's decision shall be final and binding. This clause does not prevent either party from seeking injunctive relief in court for intellectual property infringement or other urgent matters.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of the state in which Evelra LLC is registered, without regard to conflict of law principles.
16. Contact Us
If you have questions about these Terms, contact us at: